Privacy Policy

Last Updated: April 08, 2025

DOTMatrix Inc, LLC (“we,” “us,” or “our”) operates the Clued.in Closet mobile application and website (collectively, the “Service”). We are committed to protecting your privacy and respecting your expectations regarding your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our Service, as well as your rights and choices.

By using Clued.in Closet, you agree to the collection and use of information as outlined here. If you do not agree, please do not use the Service.

We collect information to help you organize your closet, plan outfits, visualize clothes on an avatar via our AI tool "Mirror," and, optionally, resell items.

a. Information You Provide

• Account Information: Name, email address, and password when you create an account.
• Closet Data: Details about your wardrobe, such as clothing items, photos, descriptions, colors, categories, or purchase details (e.g., cost, brand).
• Mirror Data: Information you input or generate using the Mirror tool, such as avatar preferences or clothing selections for real-time visualization.
• User Content: Comments, ratings, or other content you submit, including outfit selfies or resale listings.
• Communications: Information you share when contacting us at info@cluedincloset.com.

b. Information Collected Automatically

• Usage Data: How you interact with the Service, including pages visited, features used (e.g., Mirror tool), and wear frequency of items.
• Device Information: IP address, device type, operating system, and unique identifiers.
• Cookies and Tracking: We use cookies and similar technologies to enhance functionality, track usage, and personalize content. Manage preferences via your browser settings.

c. Location Data

• If enabled (e.g., for weather-based outfit suggestions), we collect approximate location data. Disable this in your device settings anytime.

We use your information to:

• Provide and personalize the Service, such as organizing your closet, suggesting outfits, or powering the Mirror tool to visualize clothes on your avatar in real time.
• Enable optional resale features, including calculating estimated resale values based on market data.
• Analyze usage to improve the Service and develop new features, including enhancing the Mirror AI.
• Send service-related updates or respond to your inquiries.
• Comply with legal obligations or protect our rights, while minimizing disclosure of your personal data.

We do not sell your personal information. Sharing occurs only as follows:

• Service Providers: With third parties (e.g., cloud storage, analytics, AI processing for Mirror) under confidentiality agreements.
• Resale Features: If you list items for resale, relevant data (e.g., item photos, descriptions) may be shared with potential buyers.
• Legal Compliance: When required by law or to respond to lawful requests (e.g., subpoenas), with efforts to protect your privacy.
• Business Transfers: In case of a merger, acquisition, or sale, subject to this Privacy Policy.
• Public Content: Content you share publicly (e.g., resale listings) may be visible to others.

Your information is stored on secure servers in the United States and/or other countries. We retain it only as long as necessary for the purposes outlined here (e.g., to support Mirror functionality) or as required by law. We implement reasonable security measures, but no system is fully secure.

• Access and Control: Update or delete your account data, including Mirror preferences, via the app or by emailing support@cluedincloset.com.
• Cookies and Location: Manage these via browser or device settings.
• Marketing: Opt out of promotional emails using unsubscribe links.
• Data Requests: Request access to or deletion of your data by contacting us. We’ll respond within applicable legal timeframes.

The Service is not intended for children under 13. We do not knowingly collect their data and will delete it if discovered.

California residents may request details about third-party sharing for marketing (if any) once per year by emailing support@cluedincloset.com with “California Privacy Rights” in the subject line.

We may update this Privacy Policy, posting changes here with a new “Last Updated” date. Continued use after changes indicates acceptance.

                                                      Email: info@cluedincloset.com

                                                                DOTMatrix Inc, LLC

                                                            7956 Vaughn Road, 123

                                                             Montgomery, AL 36116

                                                                     United States